(November 2022 – present) Montréal, Canada
• Oversee, supervise, & lead a team of 19 admission officers.
• Define, develop & implement strategies for best practices, selection criteria and policies. Build strong relationships with contacts in other institutions.
• Design & execute comprehensive onboarding and continuous training programs for the efficient processing of undergraduate admissions.
• Update & maintain the online platform of admissions tools & resources to facilitate easy access to essential materials for admissions staff.
• Envision, assign & oversee projects for continuous improvement of policies and procedures. Support the development of innovative and effective strategies in support of the admissions process.
• Generate performance analysis & reviews.
(April 2022 – present) Montréal, Canada.
• Conceptualize, test and improve creative ideas.
• Create wireframes or mockups for web pages and applications.
• Design layouts for mobile, tablet, and desktop devices.
• Design graphics, icons, and logos.
• Create branding and identity systems for websites, apps, and other media.
• Research and evaluate new design trends.
• Maintain the appearance of websites by enforcing content standards.
• Communicate design ideas using user flows, process flows, site maps, and wireframes.
• Incorporate functionalities and features into websites.
• Prepare design plans and present the website structure.
(August 2019 – November 2022) Montréal, Canada
• Evaluate applications for undergraduate admissions. Act as an advisor and resource person for students, faculty, staff, external bodies and organizations for matters relating to undergraduate admissions according to the standards and
procedures defined by the university.
• Research educational credentials, systems and schools worldwide and make recommendations regarding trends, best practices and procedures. Identify processes and procedural challenges and contribute to finding efficiencies and
improvements.
(May 2018 – August 2019) Montréal, Canada
• Oversaw the Education Abroad Programs, such as, international student mobility applications, student exchanges, field schools, international internships and research traineeships.
• Built strategies to launch and promote study abroad opportunities in the Americas, Asia and Oceania. These duties included: developing digital campaigns through social media, bulletins, cultural events and delivering information sessions
and workshops.
• Represented and promoted Concordia University for study abroad programs and new partnerships in different international conferences, and events.
• Plan, organize and execute welcome visits/tours for international delegations.
• Research and update and disseminate available resources about partner institutions, funding opportunities,programs and application requirements in the department’s website and publications.
(November 2016 – February 2018) Montréal, Canada
• Developed strategic initiatives to encourage and ensure the integration and engagement of international students at the university and community level.
WISE YUL: Conceptualized, planned and coordinated a new student orientation model to introduce key services for international students, such as administrative, immigration, professional and social integration services.
MEANING BUSINESS: planned, executed and supervised this special project to introduce international students to Montreal-based industries that integrate creativity, innovation, and entrepreneurship in their business model.
EXPLORE MONTREAL: supervised the planning of weekly summer walking tours around Montreal.
ISO VOLUNTEER PROGRAM: Revamped the program to integrate a framework for team-building practices, professional growth, and volunteer recognitio.
• Designed and implemented a marketing plan for the department’s publications and promotional material, including the website, HTMLs, newsletters, booklets, brochures, video series, web-banners and flyers.
(March to July 2015) Milan, Italy
• Participated in the elaboration of event-related marketing portfolios and partnership plans for key industry partners, such as the Commune di Milano (City of Milan), Red Bull and Lavazza.
• Produced all relevant graphic & communications material for the Milano Film Festival in collaboration with the design and production team. Managed content and layout of messaging strategies for internal & external stakeholders for various
events.
• Supervised multiple projects and public events as a team leader, which included the planning, development, promotion, implementation and assessment of each project.
